By registering in the Site, you are entering into a Policy Management Pro Membership Agreement and Software License set out below, which is a contract between you, Policy Management Pro and its owner, OCEG. You are agreeing to be a party to this contract by registering through any of the following actions:
If you do not wish to be bound by the terms of the Policy Management Pro Membership Agreement and Software License (hereinafter referred to as the or this Agreement), you should not take any of the above listed actions. You are referred to as “Member” in the Agreement.
POLICY MANAGEMENT PRO MEMBERSHIP AGREEMENT AND SOFTWARE LICENSE
In consideration of Policy Management Pro providing Member with a license to use the Policy Management Pro software service (hereinafter “the Policy Management Pro Site”) to obtain or access resources, training and webinars, Member agrees to the following terms:
Intellectual Property and Use of Site Content
Policy Management Pro makes the Site Content available to Member solely for personal use, including internal use within the organization where Member is employed. Site Content includes but is not limited to Illustrations, eBooks, Survey Reports, Infographics, Webinar Recordings and Slides, and On Demand Videos. If Member wishes to use any Site Content in public presentations or for commercial purposes, or wishes to customize any content for internal use in Member’s organization, please contact Policy Management Pro (or the relevant content contributing member) for use and licensing information.
Member agrees that Member will not use any Policy Management Pro Site Content to market services, generate revenue or otherwise provide commercial services, either personally or through Member’s organization, without first obtaining a commercial use license from POLICY MANAGEMENT PRO. If Member or Member’s organization improperly uses such Site Content for any commercial purpose, Member agrees that Member or Member’s organization will pay Policy Management Pro three times the fee for commercial use licenses for such item(s) at Policy Management Pro’s then prevailing license rates and to refrain from further use if requested by Policy Management Pro.
Member also agrees to not use for commercial purposes any Site Content that is the intellectual property of any other Policy Management Pro member without first gaining permission from such member.
There is some content on the Site, in particular the open-source standards of the Policy Management Capability Model, which Policy Management Pro provides under a “copyleft” agreement. Details are available at https://www.oceg.org/terms-of-use/advanced-license-permissions/. Policy Management Pro understands that some organizations are not able to use open-source content and code in their products and/or projects. As such, even when there is a copyleft license, Policy Management Pro also offers other licenses that may allow Member to include this content in a Member or Member organization project/product. Contact [email protected] for details about licensing.
Receipt and Use of Member Data
Member agrees that Policy Management Pro may use Member’s personal data to:
Serve Member by communicating with Member by email and in-app systems, including communications about available Policy Management Pro resources and events; forwarding of Policy Management Pro Member announcements offering resources and events; answering questions and offering information about certifications held by or available to Member; and other communications regarding Policy Management Pro based on Member’s preferences and site use history.
Enforce the terms of this Agreement, for example regarding the limited licensing of Site Content for non-commercial use.
Provide Member contact information and webinar participation information (such as answers to polls and questions asked) to sponsors of Site Content downloaded, or webinars attended by Member, for follow up contact by sponsors (Member may in some cases limit or reject future contact by sponsors when filling out registration forms on the Policy Management Pro site, or may otherwise directly unsubscribe from sponsor communications or ask sponsor to stop contact or remove their data from sponsor possession.)
Policy Management Pro agrees that it will not sell or distribute Member data to any third party, except as such data is provided to Site Content sponsors as stated above.
Member Data Protection
Policy Management Pro agrees to comply with all applicable laws and regulations concerning processing and protection of Member’s personal data and shall take all reasonable steps to protect Member’s personal data as required by applicable laws and regulations. Policy Management Pro shall maintain appropriate security measures to protect personal data, including appropriate technical and organizational measures, to protect against unauthorized or unlawful processing, access by individuals who are not in need of the data to do their job for Policy Management Pro, and against accidental loss, destruction or damage. Member data will be encrypted.
Policy Management Pro may store Member data in systems provided by third party software-as-service providers located in the United States or elsewhere and shall confirm that such providers are managing the data in accordance with all applicable data protection laws and regulations.
In the event of a data breach which involves Member personal data (Personal Data Breach), Policy Management Pro will: (i) promptly take all necessary and appropriate corrective action to remedy the underlying causes of the Personal Data Breach and make reasonable commercial efforts to ensure that such Personal Data Breach will not recur; (ii) notify Member without unreasonable delay, providing reasonable detail of the Personal Data Breach and likely impact on Member(s); and (iii) take any action required by applicable law.
Policy Management Pro shall retain Member data as long as necessary to meet the stated uses of such data and to support Policy Management Pro's legal and operational requirements, and statistical, historical and research uses. If Member downloads any Site Content and then asks Policy Management Proto remove all of Member’s data, Policy Management Pro shall do so within a reasonable period of time but shall indefinitely retain Member’s data in as much detail as necessary to ensure that Policy Management Pro can enforce the limited license terms of this Agreement. This includes records of details regarding what items were downloaded by Member (title of items and dates downloaded) and Member’s contact information. Also, Policy Management Pro is required by various certification authorities to maintain identifiable information about your participation in learning events including your registration, attendance and answers to any polls or surveys, and we shall do so to be able to comply and to satisfy any audit by such authorities.
In no event does Policy Management Pro retain credit card data obtained if Member purchases items through the Policy Management Pro website. Such data is collected only by Policy Management Pro’s third-party credit card processor and never enters Policy Management Pro’s possession.
Requests regarding access, changes or deletion of Member data may be made by contacting Policy Management Pro at [email protected] Policy Management Pro shall comply with requests in accordance with the provisions of data protection laws applicable to Member and Member’s data and shall apply any provided exemptions and provisions for fees related to such requests.
Paid access requires payment which establishes Member’s enhanced access for twelve months.
Company subscriptions or bundles are established at the organizational level and a subscription manager for the organization will determine who within the organization may use the accompanying licenses. We are only able to share information about these subscriptions and bundles with the subscription manager.
If Member purchases any subscription-based access by credit card through our Site, Member agrees that the card will be automatically charged upon annual renewal dates and/or for scheduled monthly payments following the initial term. If Member wishes to cancel the subscription at any time after the initial term, Member may access "Account & Billing" features of Member’s profile and click the Cancel button. Contact Policy Management Pro at [email protected] for assistance if needed. Member agrees to cancel prior to the renewal date and acknowledges that once a renewal charge has been processed, it will not be refunded and that all fees and charges are nonrefundable. Member also agrees to make any necessary changes to credit card information or update expiration dates prior to renewal dates through the “Orders & Billing Info” section of the Policy Management Pro Site. This will change the information as it is stored by Policy Management Pro's third party credit card processor. Policy Management Pro does not retain any updated credit card information directly.
By registering on the Policy Management Pro Site, downloading any content from the Policy Management Pro Site or registering for any Policy Management Pro webinar through the Site, you are entering into a binding contractual agreement with Policy Management Pro, which is the Policy Management Pro Membership Agreement and Software License that is set forth above. Read that Agreement before downloading or copying any content from the Policy Management Pro Site.
Unlawful Site Use
We may refuse to grant you a username that impersonates someone else, is protected by trademark or other proprietary right law, or is vulgar or otherwise offensive.
Use of Materials
All materials and content on this Site, including all original documents to which links are provided, are the copyrighted work of Policy Management Pro, unless otherwise noted. Some content posted by Policy Management Pro is provided by members of Policy Management Pro or member companies (collectively, all of the materials and content are hereinafter referred to as “Site Content”).
As a condition of using the Policy Management Pro Site, you agree not to copy or create screenshots of any Site Content, or to create abstracts from, scrape or display headlines from the Site for use on another web Site or service. You agree not to post any Site Content to newsgroups, mail lists or electronic bulletin boards, without our prior written consent. To request consent for this and other matters, please contact us at [email protected]
Documents or any other Site Content (with the exception of public exposure draft documents) may be downloaded, copied, and distributed within your own organization on a limited basis for non-commercial purposes only, provided that any copies include the Policy Management Pro or OCEG copyright notice in a clearly visible position. Downloading Site Content constitutes your consent to enter into the Policy Management Pro Membership Agreement and Software License, which is posted above. Please read the Agreement before proceeding to download any Site Content.
Please note that some downloaded documents will be stamped with a single user non-commercial license and you may want to have others in your organization register and download their own copies instead of distributing your copy, so that you can be sure to prevent further redistribution of an item licensed to you.
Commercial Use of Materials
Policy Management Pro Site Content may not be copied or redistributed for commercial purposes or for compensation of any kind except as provided for in a commercial use license from Policy Management Pro. This means that you must first ensure that your organization has arranged a commercial use license before you use these materials in consulting engagements or use the content in any software application which you sell or otherwise make available to clients or customers.
You also may not use any Policy Management Pro materials in presentations or publications which support marketing efforts by your organization without prior approval from Policy Management Pro.
If you have questions about these terms or would like information about licensing materials from Policy Management Pro, please contact us via email at [email protected]
Third Party Web Sites, Services and Software
We may link to or promote web sites or services from other companies on the Policy Management Pro Site or offer you the ability to download content or software from other companies. You agree that we are not responsible for, and do not control, those web sites, services, content, and software and are not responsible for their actions.
Your use of the Policy Management Pro Site after changes are made to this document means that you agree to be bound by such changes.
If you are located outside of the United States, note that information that you provide to us is being sent to, collected, and processed within the United States. By registering on the Policy Management Pro Site, you consent to your data being sent to the United States and managed pursuant to U.S. legal requirements.
Fees and Payments
You agree to pay All Access Pass subscription and any other charges incurred in connection with your username and password for Policy Management Pro at the rates in effect when the charges were incurred.
If you have elected to pay by credit card, we will bill all charges to your credit card upon receipt of your application or purchase with an additional 3% fee for credit card use, except in the case of individual membership subscription purchases.
Upon commencement of an individual subscription or organizational subscription (a bundle) or purchase of any item, initiated either by phone, online, or e-mail, or postal mail, there are no cancellations and no refunds of fees or any portion thereof under any circumstances. Subscriptions may be cancelled at any time and if the subscription is month-to-month, charges will be stopped as of the next month following cancellation. There is no pro rata refund if cancellation of an annually billed subscription is cancelled prior to the end of the then current membership year term (which is 12 months rolling from the date of initiation).
An organization becomes bound as a purchaser of a bundle of subscriptions, after either signing up with a representative by phone, or by faxing in an application form. Once the application has been submitted, regardless of whether or not the applying organization has remitted the payment, all sales are final and all fees are due. Questions about Policy Management Pro’s cancellation policy should be sent to [email protected]
If you are authorized to access the Policy Management Pro Site through arrangements between your employer and us, some or all of these “Fees and Payments” terms may not apply to you. Please contact your employer representative to Policy Management Pro for details.
Unauthorized Use of Your Username
If you believe someone has accessed the Policy Management Pro Site using your username and password without your authorization, please inform us at [email protected]
Renewal and Automatic Billing
If you have an individual or organizational subscription that is not set up for automatic renewal (e.g. you asked for an invoice and made payment by check), we will make reasonable attempts to contact you when your access subscription is due to expire and offer a simple process for renewing. If your membership or subscription expires before you accept our renewal offer, your access to Policy Management Pro and all of its services at the level of your membership or subscription will terminate without additional notice. Any special offers or discounts obtained upon your initial membership, subscription or any subsequent renewals may not necessarily be offered on renewal, and we reserve the right to change our fees at any time without notice.
IMPORTANT: If you purchase any subscription-based access by credit card through our Site, your card information will be stored by our third-party credit card processor and will be automatically charged upon annual renewal dates and/or for scheduled monthly payments following the initial term. If you wish to cancel your subscription at any time after the initial term, you may access "Account & Billing" features of your profile (upper right corner of the Site) and click the Cancel button. Please contact us at [email protected] if you have any trouble. Please make sure to cancel prior to the renewal date. Once a renewal charge has been processed, it will not be refunded. Also, if you need to update the expiration date on your credit card, please do so prior to renewal dates. You can do this by going to your profile in the Site and selecting billing information. If you wish to change credit cards, contact us at [email protected] and we can remove your prior card information from storage with our third-party credit card processor.
DISCLAIMERS OF WARRANTIES AND LIMITATIONS ON LIABILITY
YOU AGREE THAT YOUR ACCESS TO AND USE OF THE POLICY MANAGEMENT PRO SITE AND THE CONTENT AVAILABLE THROUGH THE SITE IS ON AN “AS-IS”, “AS AVAILABLE” BASIS AND WE SPECIFICALLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
INFORMATION GATHERED AND DISPLAYED ABOUT INDIVIDUAL COMPANIES, ORGANIZATIONS, GOVERNMENT AGENCIES, AND OTHER GROUPS IS AVAILABLE FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED FOR TRADING PURPOSES OR FOR THE EVALUATION OF THOSE ORGANIZATIONS FOR ANY OTHER PURPOSE. POLICY MANAGEMENT PRO SHALL NOT BE LIABLE FOR ANY ERRORS OR DELAYS IN CONTENT, OR FOR ANY ACTIONS TAKEN IN RELIANCE THEREON.
POLICY MANAGEMENT PRO AND ITS OWNERS, SUBSIDIARIES, AFFILIATES, SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES AND LICENSORS (“THE POLICY MANAGEMENT PRO PARTIES”) WILL NOT BE LIABLE (JOINTLY OR SEVERALLY) TO YOU OR ANY OTHER PERSON AS A RESULT OF YOUR ACCESS OR USE OF THE POLICY MANAGEMENT PRO SITE FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST SAVINGS AND LOST REVENUES (COLLECTIVELY, THE “EXCLUDED DAMAGES”), WHETHER OR NOT CHARACTERIZED IN NEGLIGENCE, TORT, CONTRACT, OR OTHER THEORY OF LIABILITY, EVEN IF ANY OF THE POLICY MANAGEMENT PRO PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN ANY OF THE EXCLUDED DAMAGES, AND IRRESPECTIVE OF ANY FAILURE OF AN ESSENTIAL PURPOSE OF A LIMITED REMEDY. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN THE POLICY MANAGEMENT PRO PARTIES’ LIABILITY WILL BE LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW.
Digital Millennium Copyright Act Provisions
If you are a copyright owner or an agent thereof and believe that any User Submission or other content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at the Policy Management Pro Site are covered by a single notification, a representative list of such works at the Site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit Policy Management Pro to contact you, such as an address, telephone number, and, if available, an electronic mail;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Policy Management Pro’s designated Copyright Agent to receive notifications of claimed infringement is: Carole Stern Switzer, 4144 N. 44th Street, Suite 6, Phoenix, AZ 85018 or [email protected] . For clarity, only DMCA notices should go to the Copyright Agent; any other feedback, comments, requests for technical support, and other communications should be directed to [email protected] You acknowledge that if you fail to comply with all of these requirements your DMCA notice may not be valid.
Counter-Notice. If you believe that your User Submission that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the content in your User Submission, you may send a counter-notice containing the following information to the Copyright Agent:
Your physical or electronic signature;
Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and
Your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in Phoenix, Arizona, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Copyright Agent, Policy Management Pro may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at Policy Management Pro’s sole discretion.
This Agreement, and the Policy Management Pro Membership Agreement and Software License, if you have entered into such under the terms above, contain the final and entire agreement between us regarding your use of the Policy Management Pro Site and supersede all previous and contemporaneous verbal or written negotiations, understandings, or agreements regarding your use of the Policy Management Pro Site.
We may discontinue or change the Site or its availability to you, at any time.
This Agreement is personal to you, which means that you may not assign your rights or obligations under this Agreement to anyone. No third party is a beneficiary of this Agreement.
You agree that this Agreement, as well as any and all claims arising from this Agreement will be governed by and construed in accordance with the laws of the State of Arizona, United States of America applicable to contracts made entirely within Arizona and wholly performed in Arizona, without regard to any conflict or choice of law principles. The sole jurisdiction and venue for any litigation arising out of this Agreement will be an appropriate federal or state court located in Phoenix, Arizona. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods.
Policy Management Pro seeks to ensure the ethical use of information collected online and to protect the privacy of those who register on or otherwise use our Site. In addition to the provisions regarding data of anyone who enters into a Policy Management Pro Member Agreement and Software License, we follow these privacy practices:
Information we collect
When you register on the Policy Management Pro Site, we ask you to provide certain information in order to gain access to content and features on the Site. The following fields are required to subscribe:
We ask that you provide additional voluntary information to complete your profile so that we may serve you better. The more information you provide about your interests and your organization, the more we can provide content of interest to you.
Anonymous information is collected for every visitor to the Policy Management Pro Site. This includes:
Release to Third Parties
You may disallow the release of personally identifiable information to third parties.
We never provide contact information, or names, of any individuals or entities that participate in any Policy Management Pro surveys to anyone, except to the extent that you answer a question indicating that you want to be contacted to participate in future benchmarking or research with Policy Management Pro or any survey sponsor.
From time to time, we may send you email on behalf of policy management thought leaders and organizations, when they wish to send you information that is policy management related and of value to our members. If you wish to opt-out and prevent receiving such communications, you may do so by using the unsubscribe/manage link at the bottom of any communication or changing the communication preferences associated with your username in the My Account section of the Site when you are logged in.
We provide contact information of those who download sponsored materials or participate in sponsored webinars to the Sponsors of those products and events. If you are asked to register for such download or attendance by providing your contact information, it will be shared with the Sponsors who may use it to contact you, so if you don’t want that to happen, don’t download the item or register for the event.
Completing the registration form for one of our events or download offers constitutes opting-in to your information being shared with the identified Sponsor(s) of that item for the purpose of being further transferred, stored, processed and used within the Sponsor company and/or third parties that the Sponsor may choose at its reasonable discretion, for research and marketing activities. You are also opting-in to receiving promotional electronic communications, such as, but not limited to, phone calls, faxes, e-mail, newsletters and related materials, from the Sponsor or from third parties on behalf of the Sponsor.
Use of Data
Personally identifiable information you give us will be used to:
We may include the names of subscribing companies (or companies of unidentified individual members) in promotional materials, but this would not include personally identifiable information.
We will release your personal information as ordered by any court of law, and we do not guarantee that we will provide prior or subsequent notice to you. We will not challenge, or defend against any action seeking, such a court order.
How we store and protect information
We have implemented reasonable measures to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. However, the transmission of information is not completely secure. We cannot guarantee the security of personal information transmitted to us, and any transmission of such information is at your own risk. Our website may contain links to third party websites and online services. We are not responsible for the privacy practices or content of third-party websites.
Policy Management Pro’s policy is that our website may be used only by users who are 18 years of age or older. We do not intentionally collect any information from children or users that we have reason to believe are under the age of 18. However, if a parent learns that a child has submitted personal information to our website, the parent should contact us and that information will be deleted.
The Policy Management Pro Site contains links to other websites, but we cannot be responsible for the privacy policies of other websiites. We encourage you to read the privacy statements of each website you visit.
"Do Not Track" notifications
Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.
Notification of Changes
Subject to certain exceptions prescribed by law, you have a right to access or request correction or deletion of most personal data that we have about you. In some circumstances, it may not be possible for us to provide you with all of your personal data. For instance, there may be instances where disclosing the requested information would impact the privacy of another individual. Where we cannot provide access to personal data held about you, we will tell you why.
If you think that any personal data we hold about you is inaccurate, you may contact us using the contact details below and we will take reasonable steps to ensure that the information is corrected. We may take steps to verify your identity before providing you access to your personal data.
If you send any request for access to or correction of your personal data, we will do our best to respond within a reasonable period after your request. We may retain all information you submit for backups, archiving, prevention of fraud, legal compliance or where we have a legitimate reason to do so.
you may contact us electronically at [email protected]